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Legal

Terms of Service

1. Acceptance of Terms

By accessing and using the Alana Villas website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Use of the Website

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

3. Villa Bookings

All villa bookings are subject to availability and our specific booking conditions, which will be provided to you at the time of inquiry or booking. We reserve the right to refuse any booking request.

  • Payment terms: A deposit is required to secure a booking, with the balance due before arrival.
  • Cancellation policy: Specific cancellation terms apply to each villa and will be communicated during the booking process.
  • Security deposit: A security deposit may be required for certain villas to cover potential damages.

4. Concierge Services

Concierge services are provided as an additional service. While we strive to ensure the highest quality, we act as an agent for third-party service providers (e.g., private chefs, yacht charters) and are not responsible for their performance.

5. Intellectual Property

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice.

6. Limitation of Liability

To the fullest extent permitted by law, Alana Villas shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

7. Governing Law

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Mexico.